Three things: customisation, duration, and attention. A standard session follows a relatively consistent structure. The VIP experience has no fixed routine — the technique, pressure, oil selection, and sequence are all determined by your individual needs on the day. The consultation is longer, the session is extended, and you have one dedicated therapist whose sole focus for that entire time is you. Hot towel compress work and scalp massage are also exclusive to the VIP treatment.

The VIP massage is available in 90-minute and 120-minute durations. The 120-minute session is recommended for first-time VIP guests — it allows the full treatment sequence to unfold without compression. The 90-minute option covers the core multi-technique massage and hot compress work, with a shorter closing ritual. Both include the private room preparation, full consultation, and post-session herbal tea.

Yes — and this is encouraged. The entire premise of the VIP experience is that it is built around your body, not a template. If you want the majority of your session focused on your lower back and hips, that is what happens. If you want equal attention across the full body with particular care around your neck and shoulders, your therapist will structure accordingly. Any combination of preferences is valid and will be respected without question.

Yes — it is our most requested gift experience. A VIP session makes a considered, personal gift for someone who carries a great deal — a partner, a parent, a colleague who never takes time for themselves. Gift vouchers are available for any duration and include a personalised note. The recipient books at a time that suits them, with no expiry pressure.

No prepayment is required to confirm your booking. You pay in full at the spa after your session. Free cancellation applies. Use code PTS10 at checkout to receive 10% off your VIP experience.